Sun Prairie (608) 825-6200 or Madison (608) 288-8220

When something is wrong with your pool cover, the safety of your loved ones is probably your biggest concern – we know, because it’s ours too.

Regular auto-cover maintenance is recommended for optimal auto-cover performance. Maintaining your auto-cover will ensure that the auto-cover system runs efficiently and is reliable. Dirt and debris can build up in the auto-cover tracks or in the auto-cover housing causing uneven opening and closing. Keeping your system clean is necessary to prolong the life of the auto-cover and its vital parts such as ropes and sliders. Just like brake pads on a car, pulleys, sliders, and ropes will wear over time. Inspecting and replacing worn parts will prevent future problems. Auto-cover maintenance should be done annually, typically in the spring when opening the swimming pool.

Patio Pleasures is your professional source for auto cover repairs and maintenance.

Crooked Cover

Is your pool cover opening or closing crookedly? Or not sliding evenly along the tracks? We can help!

Though a crooked cover may be able to open or close most of the way, it still poses a threat to the safety of you and guests.

Possible Cause: Overstress

Tips: First, check the keyswitch indicator. If it’s blinking red, the automatic pool cover is under stress. The cover could be running crookedly because there is an abundance of water on the cover  Be sure to use a cover pump whenever your pool cover is closed – this is very important. If you don’t have a cover pump stop into one of our retail stores. We stock them.

Possible Cause: Debris

Tip: Be sure to keep tracks clear of debris, otherwise this debris could clog up your tracks. Rinse tracks with a water hose, and remove small toys and objects from the cover before opening and closing. If you’re not comfortable doing this your self give us a call. We’d be happy to set up a service appointment.

 

Hole / Tear in the Cover

Is your cover ripped or have a hole in it and as a result water is getting on top of it? We can help!

We know your automatic pool cover is an important investment and we want it to last.  Unfortunately, life happens— tree branches fall and ice can build up from harsh winters.  During the life of your cover, you may experience a small hole or rip in your cover that may hinder the performance of your pool or, worse, the safety that your cover provides.

The moment there is standing water on a pool cover there is a risk of danger. Luckily, this common cover problem is a quick fix.

There’s water on the cover – and it’s not rain!

Possible Cause: Fallen debris, inclement weather

Tip: Chances are if you’ve been running your cover pump and there is standing water, there’s a hole or rip on the pool cover. Automatic pool cover holes and rips can typically be fixed by the owner with a simple patch kit. We can provide patch material that best matches your current cover color and industry-tested vinyl cement that, when properly applied, will restore your cover’s performance and integrity.

However, If the tear is longer than 3 inches or if the hole is larger than 2 inches in diameter, it’s best to call for service.

 

Cover Won't Open

Is your pool cover stuck? Won’t open at all or not open / close properly? We can help!

An immobile cover is a sure way to put a damper on what should have been a relaxing pool day. Read on to learn why your automatic pool cover might not be opening or closing.

The cover won’t open when I use the key.

Possible Cause: Disconnected power source

Tip: First, look to the keyswitch indicator light. If the light is not green, the system is likely disconnected from its power source. Check the electrical system.

Possible Cause: Mechanical issue

If your pool cover motor is turning but nothing is happening, or the motor is humming and not turning, the issue is mechanical. Please call for maintenance.

My cover will not open or close completely – it stops half way.

Possible Cause: Blocked tracks

Tip: If your pool cover is opening or closing half way, the tracks might be blocked by debris. Use a hose to clean the tracks out.

Possible Cause: Tangled ropes

Tip: Lift the lid to check the rope reels – carefully untangle the ropes from the reel if necessary, or call for service.

Possible Cause: Too much water on the cover

Tip: Be sure to pump off as much water as possible using a cover pump. A cover pump should remain on the pool cover when it is closed – especially after significant rainfall.

My cover will not close – it’s completely open.

Possible Cause: Cover is off track

Tip: First, check the green light indicator or power source to assure the system is connected.  If it is, the cover might have been opened too far, and come out of its track. Call for service.